Privacy Policy

1. Introduction

Welcome to Brenvora ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS CRM platform, or engage with our web development and digital marketing services.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and Services, or when you contact us.

• Personal Information: Names, phone numbers, email addresses, mailing addresses, job titles, and contact preferences.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processors (e.g., Stripe, PayPal).
• Automatically Collected Information: IP addresses, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To send administrative information to you, such as product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To fulfill and manage your orders, payments, returns, and exchanges made through the Website.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal bases:

• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors (such as AWS, Stripe, or Twilio) who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal data to third-party data brokers.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational security measures (including SSL encryption and database safeguards) designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location (such as the GDPR in Europe or the CCPA in California), you may have certain rights regarding your personal information. These include the right to:

• Request access and obtain a copy of your personal information.
• Request rectification or erasure.
• Restrict the processing of your personal information.
• If applicable, data portability.

To exercise these rights, please contact us using the contact details provided below.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.